Ivanti has announced significant enhancements to its Neurons platform, focusing on autonomous IT operations, AI-driven self-service, secure cloud solutions, and next-generation hardware. With this latest release, the company aims to help organizations operate more efficiently and securely at scale. Moreover, Ivanti is advancing its vision of enabling IT and security systems that can detect, decide, and act autonomously while still maintaining governance, trust, and control.
As the IT landscape becomes increasingly complex, organizations are facing growing challenges. For instance, the rise in endpoints, higher operational demands, and the rapid integration of AI technologies are reshaping how IT teams function. Therefore, Ivanti is shifting away from traditional reactive and manual operations toward a more autonomous operating model. In this approach, endpoints can be continuously discovered, secured, patched, and supported with minimal human intervention.
“Being rooted in autonomous-by-design addresses a critical industry gap: while many tools offer visibility, they still require constant human intervention. By embedding intelligence, automation and governance directly into the Neurons platform, Ivanti enables faster prevention, resolution and compliance with significantly less manual effort,” said Dennis Kozak, CEO at Ivanti. “Organizations need systems that can not only detect issues, but decide and act securely and at scale. This release reinforces our commitment to Autonomous Endpoint Management, where the Ivanti Neurons platform brings together trusted data, intelligent automation, and governed remediation to deliver real outcomes for IT and security teams.”
At the core of these updates lies the Ivanti Neurons platform, which integrates a unified agentic AI framework with comprehensive data sources such as IT asset management, discovery tools, and CMDB systems. As a result, organizations gain access to AI-driven workflows that operate with accurate, contextual data, ensuring reliability even in complex environments.
One of the most notable highlights of this release is Ivanti’s first Agentic AI solution for IT service management (ITSM). Through the introduction of the Neurons AI self-service agent, employees now have access to a digital assistant capable of resolving incidents and service requests autonomously. Consequently, organizations can transition from reactive support models to proactive, context-aware service delivery. This not only reduces ticket volumes but also improves resolution speed and overall user satisfaction.
In addition, Ivanti has introduced a Sovereign Cloud offering with the Neurons for MDM – Sovereign Edition for the EU. This solution is specifically designed for organizations with strict requirements around compliance, auditability, and resilience. As such, it is particularly beneficial for public sector entities, critical infrastructure operators, and regulated industries like finance, healthcare, and energy.
Furthermore, Ivanti has launched new hardware appliances, including the ISA6500 and ISA8500, alongside Ivanti Connect Secure 25.1.2.0. These appliances represent a major advancement in secure access technology. Built with modern hardware and a hardened software foundation, they include features such as secure boot, enforced SELinux policies, modern cryptography, and a reduced attack surface. Importantly, Ivanti developed these solutions rapidly in response to global DDR4 memory end-of-life challenges, ensuring business continuity while laying the groundwork for future innovations in VPN, Zero Trust, and network access control.
Another key enhancement is the introduction of Continuous Compliance within Ivanti Neurons for Patch Management. This feature automates patch enforcement by identifying non-compliant endpoints and deploying updates outside of scheduled maintenance windows. Therefore, organizations can maintain compliance without manual intervention and reduce security risks associated with delayed patching.
“Before leveraging the Ivanti Neurons AI self-service agent, our team was spending too much time on repetitive requests. Now, our team can proactively address issues and automate routine tasks – allowing us to cut operational overhead while delivering faster, more secure service to our customers,” said Robert Hanson, Chief Information Officer at Grand Bank. “The tool actually takes action within the guardrails we define and has been instrumental in elevating our service quality and strengthening our security posture.”
Overall, these updates reinforce the Ivanti Neurons platform as a foundation for autonomous IT and security operations. By combining trusted data, AI-driven intelligence, and automated remediation, Ivanti is helping organizations reduce risk, improve efficiency, and adapt to the rapidly evolving digital landscape.
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