Officials have vowed uninterrupted market access amid an ongoing probe into the incident, as well as wider audits and reforms targeting long-term system credibility.

Indonesia’s Ministry of Communication and Digital has announced a temporary suspension of all processes related to the Indonesia Game Rating System (IGRS) following a growing controversy over inconsistent game ratings on the Steam platform. The move comes as the government initiates a comprehensive investigation and evaluation to address discrepancies that have raised concerns among users and industry stakeholders.

The issue surfaced in early April 2026, when users began questioning the accuracy of game classifications displayed on Steam. Several complaints circulated on social media highlighted inconsistencies in IGRS assessments, including popular titles being labeled “not suitable for distribution” and games appropriate for general audiences being marked as 18+. These discrepancies triggered widespread criticism and prompted government action.

Sonny Hendra Sudaryana, Director of Digital Ecosystem Development at the Ministry of Communication and Digital, confirmed during a press conference in Jakarta that a special investigative team has been formed to examine the issue thoroughly. The team includes representatives from the Ministry of Communication and Information Technology, the Ministry of Creative Economy, the National Cyber and Crypto Agency (BSSN), and industry stakeholders such as the Indonesian Game Association (AGI).

The investigation will focus on all aspects of IGRS governance, aiming to produce objective and comprehensive findings. Authorities have also emphasized the importance of public input in shaping future policy decisions, ensuring that any improvements to the system align with both consumer protection and industry needs.

The Ministry stated that the suspension is a precautionary measure designed to strengthen the credibility, reliability, and trustworthiness of the IGRS framework. While no specific timeline has been provided for the completion of the investigation, officials have committed to sharing regular updates with the media to maintain transparency.

“IGRS is created for the public interest, especially to protect children and provide certainty for the gaming industry,” said Sonny Hendra Sudaryana, reiterating that the suspension is temporary and intended to reinforce the system’s effectiveness.

Industry leaders have responded positively to the government’s decision. Shafiq Husein, President of the Indonesian Game Association (AGI), noted that the controversy has opened new channels for dialogue between regulators and the gaming industry. He expressed hope that the evaluation process would lead to a more balanced and supportive regulatory environment that does not hinder industry growth.

Other voices within the gaming ecosystem have also emphasized the need for collaboration and transparency. Reza Febri Nanda from the Gamecom Team highlighted the importance of ensuring that the incident does not discourage emerging developers, while Adam Ardisasmita, founder of Arsanesia, called for greater clarity in how IGRS operates, including its methodologies and challenges.

IGRS, introduced in 2016, serves as Indonesia’s official system for classifying game content based on factors such as violence, language, sexual elements, horror, and simulated gambling. The system assigns age ratings, including all ages, 3+, 7+, 13+, and 18+, helping users – particularly children – access age-appropriate content.

Regulatory updates in recent years have further strengthened the framework, including a 2024 regulation requiring game developers to conduct self-classification prior to government validation, and its integration into broader child protection policies introduced in 2025.

In a prior statement issued on April 5, 2026, the Ministry indicated that it had identified potential discrepancies between game information displayed on Steam and Indonesia’s regulatory standards, including the use of IGRS labels without official verification. The government has since requested clarification from Steam and plans further discussions to ensure compliance.

“We ask the platform to ensure that every piece of information presented to the public is accurate and accountable. This is not just about compliance, but also a responsibility to protect users, especially children,” Sonny added.

As the investigation progresses, the temporary suspension of IGRS ratings marks a critical step in reassessing Indonesia’s approach to game classification. The outcome is expected to shape a more transparent and accountable system that supports both consumer protection and the continued growth of the country’s gaming industry.

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