As cyber threats grow more advanced and distributed work environments expand, small and mid-sized organizations are increasingly struggling to secure their networks with legacy tools. The launch of a new Zero Trust Detection and Response service from Virtual IT Group aims to close this gap by bringing enterprise grade protection to the mid-market segment.

Virtual IT Group, in collaboration with The Instillery, has introduced Zero Trust Detection and Response, or ZDR, a purpose built network protection service designed specifically for small and medium sized organizations across Australia and New Zealand. The service is intended to address long standing limitations in network security for mid-market businesses, which have often relied on outdated firewalls and virtual private networks that are not equipped to handle modern cyber threats.

The new offering combines continuous monitoring, deep traffic inspection, and real time response capabilities to provide comprehensive network visibility and protection. By adopting a zero trust architecture, the service ensures that all traffic is inspected and validated, rather than relying on perimeter based defenses that can leave gaps in coverage.

Jeremy Nees, Chief Product Officer and Zero Trust Practice Lead at Virtual IT Group, highlighted the evolving nature of cybersecurity challenges facing mid-sized organizations. “EDR and identity protection tools have evolved rapidly, but network security hasn’t kept pace,” said Jeremy Nees, Chief Product Officer and Zero Trust Practice Lead at Virtual IT Group. “For the first time, midmarket organisations can have full endpoint, identity, and network security working together as one.”

He further emphasized the limitations of traditional approaches. “Many midmarket businesses are still relying on firewalls and VPNs that simply weren’t designed for today’s advanced cyber-attack patterns or modern workforce realities. Most tools in the SMB space only scan a fraction of network traffic. It’s like boarding a plane where only 10% of passengers have been screened. Our ZDR offering eliminates that blind spot. With this service, we deliver true 24/7 security monitoring and response: deep packet inspection across all traffic, not just small samples, local ANZ threat intelligence, and configuration and oversight by elite engineers.”

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The ZDR service is designed to be easily integrated into existing environments, allowing organizations to enhance their security posture without replacing their current managed service providers. Maurice McCarthy, CEO of Virtual IT Group, noted the importance of accessibility and flexibility for mid-market customers. “The Zero Trust Detection and Response service is unique in its customer centric design and can be added immediately to a customer’s environment, without having to switch managed service providers if they’re not ready to do so. Secure, sector-compliant, and AI ready business systems are a non-negotiable for our economy to thrive. Crucially for this end of the market, the offering is priced on a peruser, per month model, removing the financial barrier that has historically kept high grade network protection out of reach.”

The launch builds on the combined expertise of Virtual IT Group and The Instillery, which joined forces through an acquisition in 2025. Together, the companies bring more than a decade of experience implementing zero trust architectures across highly secure environments in the region.

With dedicated zero trust specialists and certified engineers, the new ZDR service reflects a broader shift toward integrating managed services with advanced security capabilities. As mid-market organizations face increasing pressure to defend against sophisticated cyber threats, solutions like Zero Trust Detection and Response are expected to play a critical role in delivering scalable and effective protection.

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