TierPoint, a prominent provider of secure and connected IT infrastructure solutions, has unveiled its Adapt Platform—a robust suite of managed cybersecurity services that includes the new Adapt MDR (Managed Detection and Response) offering.

The Adapt MDR service integrates AI-powered threat detection with continuous human oversight, significantly reducing false alarms while enabling rapid identification and remediation of genuine security threats. With a 15-minute service-level agreement (SLA), the solution has a proven track record, having safeguarded TierPoint’s own data centers and IT environments for more than five years.

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“By collecting and analyzing threat intelligence from our global network of data centers and thousands of clients—spanning from network edges to individual endpoints—we can detect, interpret, and address threats more comprehensively than other providers,” explained Paul Mazzucco, Chief Information Security Officer at TierPoint. “Our platform’s artificial intelligence and machine learning capabilities quickly highlight the most critical threats, allowing our in-house SOC analysts to respond in real time, 24/7/365.”

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Beyond the MDR solution, the Adapt Platform offers a full spectrum of cybersecurity services, including antivirus protection, next-generation firewalls, multifactor authentication, proactive threat hunting, and additional advanced security measures.

TOTE Group, a beta client of the Adapt Platform for the past year, praised its effectiveness. Danny Smith, Senior Director of Information Technology at TOTE, stated, “The Adapt Platform has transformed our security operations. As a leading organization in U.S. transportation and logistics, safeguarding our systems is crucial. TierPoint provides the expertise we rely on, delivering precise alerts and escalations that allow our team to focus on addressing real threats efficiently.”

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