CrowdStrike announced that it has been situated as a Leader in the IDC MarketScape: globally Incident Response Services 2025 Vendor Assessment.

With adversaries increasingly using AI to automate, accelerate, and expand cyberattacks—often targeting the very AI systems transforming enterprise operations—the need for advanced, proactive response capabilities has never been greater. Effective defense now requires providers with proven incident response (IR) expertise, real-time visibility across complex environments, and AI-powered tools to disrupt adversaries before damage escalates.

CrowdStrike was recognized for its combination of elite human expertise and innovation in AI-driven defense, empowering organizations to contain breaches quickly, investigate root causes, and reinforce defenses for the future.

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Key Findings from the IDC MarketScape Report:

Integrated Platform Strength: The IDC MarketScape emphasized CrowdStrike’s intelligence-driven, cloud-native Falcon platform, which embeds incident response services into a unified ecosystem for rapid detection, investigation, and remediation across varied environments.

AI-Enhanced Speed & Accuracy: Artificial intelligence and automation were identified as central to CrowdStrike’s IR approach, delivering faster, more precise, and consistent outcomes during active incidents.

Global Expertise, Always Available: CrowdStrike’s team of IR professionals spans digital forensics, malware analysis, and threat hunting. Operating on a “follow-the-sun” model, its experts across the Americas, EMEA, META, and APJ provide continuous coverage and around-the-clock investigative progress.

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Evolving Engagement Model: The report noted the value of CrowdStrike Pulse Services, which enhance the company’s IR retainer by providing clients with real-time visibility, operational transparency, and recurring expert-led micro-engagements. This proactive model helps organizations steadily improve security maturity while reducing long-term risk.

Executive Perspective

“Every breach represents a critical test, where the speed and effectiveness of the response determines the outcome,” said Tom Etheridge, Chief Global Services Officer at CrowdStrike. “We are proud that the IDC MarketScape recognized CrowdStrike as a Leader in incident response. Organizations worldwide trust us because we combine speed, intelligence, and expertise to stop attackers, uncover the root cause, and strengthen defenses for the AI-driven era of cybersecurity.”

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