Barracuda Networks, a leading provider of cybersecurity solutions, has announced significant upgrades to its AI-driven BarracudaONE platform. The latest enhancements are specifically designed for managed service providers (MSPs), offering tools to improve multi-tenant security management, streamline operations, and support business growth. Key additions include bulk email threat remediation, professional services automation (PSA) integrations for automated billing, and simplified account management.
“These updates reflect our dedication to empowering MSPs to scale securely, respond to threats more quickly, and operate efficiently,” said Michelle Hodges, Senior Vice President of Global Channels and Alliances at Barracuda. “Our partner-focused approach ensures MSPs have the automation and intelligence needed to deliver exceptional security services while growing their business. By embedding these capabilities into daily workflows, we help our partners achieve faster, more accurate, and more profitable outcomes.”
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Tailored Features for MSPs
The new functionality aims to help MSPs enhance responsiveness, efficiency, and scalability:
Bulk Remediation of Email Threats: Barracuda Email Protection now allows MSPs to neutralize email threats across multiple client environments with a single action, improving response times up to tenfold. This faster threat containment reduces potential exposure, prevents escalation, and ensures consistent protection across all tenants, enhancing service delivery and client confidence.
PSA Integrations for Automated Billing: BarracudaONE now connects with six major PSA platforms — Autotask by Datto, ConnectWise PSA, HaloPSA, Kaseya BMS, Pulseway PSA, and Syncro — enabling MSPs to automate billing and invoicing processes across customer accounts. These integrations minimize manual effort, reduce errors, accelerate revenue collection, and allow MSPs to maintain existing workflows while boosting operational efficiency.
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A Unified, Easy-to-Use Platform
BarracudaONE combines layered security defenses with intelligent threat detection and response into a single, cohesive platform. This integration simplifies cybersecurity management, improves visibility, and strengthens resilience across client environments.
Embedded automation, natural language search, and advanced reporting allow MSPs to handle solutions, licenses, accounts, and threat responses from one centralized interface. The platform’s integration with the Barracuda MSP application further enhances account management, reduces context switching, and increases overall productivity. These updates empower MSPs to streamline operations, automate invoicing, and build stronger client trust, positioning BarracudaONE as a robust foundation for scalable growth and comprehensive cybersecurity.
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