CrowdStrike has introduced Charlotte Agentic SOAR, the orchestration layer within the Falcon Agentic Security Platform, designed to unify and direct AI-powered agents across the entire security lifecycle. This innovative platform connects data, context, and automation, enabling agents to analyze, reason, and act together dynamically under the guidance of security analysts. By combining native, custom-developed, and trusted third-party agents into a single collaborative ecosystem, Charlotte Agentic SOAR transforms traditional automation into intelligent teamwork, allowing security teams to stop breaches at machine speed.

“Security operations cannot keep up with AI-accelerated adversaries using static automation or rule-based playbooks,” said Michael Sentonas, President of CrowdStrike. “Charlotte Agentic SOAR brings reasoning and coordination to the agentic SOC, enabling analysts to orchestrate AI-powered agents in real time to prevent breaches with unmatched speed, precision, and control.”

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From Static Playbooks to Intelligent Workflows

Legacy SOAR tools depend on rigid playbooks and pre-set workflows that often fail to adapt to modern, AI-driven attacks. Charlotte Agentic SOAR overcomes these limitations by introducing intelligent orchestration—a system that connects agents, data, and context across all security functions, including prevention, detection, investigation, and response.

With this new approach, analysts can use natural language and drag-and-drop controls to design workflows, establish guardrails, and implement missions without the need for coding. Both structured and adaptive workflows can be deployed seamlessly. The system’s intelligent agents inherit context, evaluate outcomes, and automatically determine the next best action—replacing manual processes with adaptive, real-time decision-making that anticipates and outpaces threats moving at AI speed.

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Redefining the Role of the Security Analyst

Through Charlotte Agentic SOAR, CrowdStrike is reshaping the future of security operations—transforming analysts into orchestrators of the agentic SOC. This evolution is built upon several foundational innovations within the Agentic Security Platform:

  • Agentic Security Platform – Provides a comprehensive, AI-ready data layer that offers full environmental context, ensuring every signal becomes instantly actionable for both agents and human analysts.
  • Agentic Security Workforce – Features the industry’s only mission-ready AI agents, trained using years of real-world expertise and data from Falcon® Complete and CrowdStrike’s global incident response operations.
  • Charlotte AI AgentWorks – Enables organizations to create and tailor their own AI agents effortlessly, without the need for coding.
  • Charlotte Agentic SOAR – Acts as the unifying orchestration layer, integrating CrowdStrike, custom-built, and third-party agents into a cohesive defense system that replaces manual investigation and response with machine-speed collaboration guided by human intelligence.

A New Era of Security Operations

By introducing Charlotte Agentic SOAR, CrowdStrike reinforces its commitment to advancing the agentic SOC—where intelligent automation, human expertise, and adaptive orchestration converge. This next-generation approach empowers security teams to act with greater speed, accuracy, and strategic control, ensuring that defenders stay one step ahead of adversaries in an era of AI-powered threats.

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