ArisGlobal, an innovative technology company at the forefront of life sciences and creator of LifeSphere®, announced 2024 as a landmark year, marked by notable customer growth, a record-breaking number of global implementations, and creation and deployment of next-generation technologies as part of LifeSphere NavaX.
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Customer Acquisition and Expansion
LifeSphere Safety and Regulatory platforms leverage cutting-edge technology to enhance workflows, boost efficiency, and lower costs, with more organizations embracing these solutions. ArisGlobal reports significant customer growth throughout 2024, including:
- 11 net new, top tier pharma LifeSphere customers, added January through December;
- 91 customers expanded their business, demonstrating continued success in leveraging LifeSphere solutions;
- Strong customer growth in the Asia Pacific region; 40% YoY increase in new customers in APAC.
Also in 2024, ArisGlobal announced its ‘Most Valued Customer’ program to continue forging deeper customer experiences with its most strategic customers. Members gain exclusive benefits, including premium support, early access to new features, input on product innovation, and invitations to ArisGlobal industry events.
Steve Nuckols, Chief Customer Officer, stated, “Our 2024 growth reflects the tangible ROI our solutions deliver for customers worldwide. By actively listening to our customers and continuously enhancing our offerings, we’re driving satisfaction and innovation. Additionally, our success in APAC showcases our commitment to expanding in key markets and meeting the unique needs of our clients globally.”
Global Implementations and Consulting Success
ArisGlobal experts excel in planning, implementing, and deploying cloud-based solutions for users across the globe, achieving a notable 23% YoY increase in total LifeSphere go-lives.
With customers having confidence in LifeSphere, ArisGlobal saw impressive go-live momentum, including:
- 57 total go-lives across Safety and Regulatory;
- 14 total go-lives in APAC, representing a 40% YoY increase;
- Implementations for three of the Top 10 global pharmaceutical companies.
Raj Hattarki, Chief Operating Officer, remarked, “Our ability to provide end-to-end support before, during, and after LifeSphere implementations is a cornerstone of our success. Backed by deep life sciences expertise, we help organizations scale and meet complex challenges. This approach ensures our clients’ success and underscores the trust they place in us to deliver results.”
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Sourece – Prnewswire