Akamai Technologies, a leader in cybersecurity and cloud solutions, has introduced its Managed Service for API Performance, designed to help businesses maintain fast, reliable, and compliant APIs in complex digital landscapes. Powered by the APIContext platform, the service combines continuous monitoring, expert analysis, and tailored optimization to ensure enterprise APIs operate at peak efficiency.
As organizations increasingly rely on APIs to deliver mission-critical services, managing their performance has become both essential and challenging. Unlike traditional system monitoring, APIs require specialized oversight to handle workflows, authentication protocols, compliance mandates, and global infrastructure.
Akamai’s new service directly addresses these demands. It continuously tests, monitors, and optimizes API environments, guaranteeing uptime, speed, and standards compliance—even in hybrid or multicloud deployments.
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“APIs have become the lifeblood of modern business,” said Patrick Sullivan, CTO of Security Strategy at Akamai. “Ensuring they remain fast, resilient, and standards-compliant is a competitive advantage. With our Managed Service for API Performance, organizations gain a partner focused on predicting issues, accelerating resolution, and maximizing API efficiency across the digital ecosystem.”
Key capabilities of the service include:
- 24/7 Monitoring and Incident Response: Continuous synthetic testing and expert validation help maintain operational efficiency. Built for global scale, the service also supports IT staff augmentation and guarantees critical service reliability.
- Customized Action Plans: Executive reports track API health, performance trends, and business impact. Recommendations adapt to changing environments, refining everything from alert thresholds to workflow design.
- Specialized Expert Guidance: Akamai analysts detect hidden performance issues such as slow endpoints, schema inconsistencies, and recurring failures, providing actionable insights for improvement.
- Comprehensive Performance Oversight: The service identifies regional and network anomalies while validating APIs against OpenAPI standards and regulatory benchmarks. Synthetic checks trigger instant alerts, with expert-led follow-ups for any disruptions.
- Cloud and Infrastructure Visibility: Full monitoring across multicloud environments, DNS, SSL configurations, and the internet delivery chain allows identification of performance bottlenecks from origin to end user.
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- Performance and Compliance Benchmarks: Establishes API health baselines and integrates with existing observability tools for deeper insights across monitoring platforms.
- Regulatory Compliance: Ensures APIs meet requirements set by frameworks such as DORA, NIS2, MAS TRM, SEC SCI, and other financial and critical infrastructure regulations.
- Audit-Ready Documentation: Each synthetic API call is logged with full traceability, providing tamper-proof records of uptime, response integrity, and compliance—helping organizations during audits or regulatory inquiries.
“With uptime becoming a critical business metric, API resilience is more important than ever,” said Mayur Upadhyaya, CEO of APIContext, the service’s launch partner. “APIs are central to digital services, directly affecting both customer and user experiences. Partnering with Akamai, we empower enterprises to meet these performance demands confidently.”
By extending its API capabilities beyond security to proactive performance management, Akamai enables organizations to offload ongoing API optimization to experts—ensuring enhanced reliability, efficiency, and user satisfaction.
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