Trackforce, a leading provider of security workforce management solutions, has unveiled ReportPro AI within its TrackTik platform, marking a major advancement in incident reporting for security personnel, supervisors, and compliance teams. The new AI-powered tool combines instant language support, automated executive summaries, and comprehensive audit trails, enabling teams to streamline reporting, enhance accuracy, and meet growing client and regulatory demands.

“Every day, security operations generate countless reports, but maintaining consistency, professionalism, and compliance is always a challenge,” said Chatura Liyanage, Vice President of Product Management at Trackforce. “ReportPro AI empowers guards to create polished reports effortlessly, allows supervisors to review incidents in seconds, and provides compliance officers with the transparency they need. Ultimately, this raises reporting standards across the security industry.”

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Early adopters are already experiencing the benefits. Chad Farnsworth, Vice President of Integrations and Technology at Citadel Security USA, emphasized the impact on daily operations:

“AI-enhanced reporting has transformed our workflow. Our teams now produce higher-quality reports without being slowed down by the process, allowing us to focus on client needs. The transparency of the new reports has also strengthened client trust in our services.”

Key Features for Smarter Reporting

ReportPro AI delivers three primary functionalities designed to simplify reporting and enhance oversight:

  • Real-Time Report Enhancement – Guards receive AI assistance that converts informal notes into polished, compliance-ready reports. Available on both mobile and web platforms, this feature supports on-site or office-based work.
  • Executive Summaries – Supervisors can generate concise, AI-created summaries from lengthy reports, speeding up triage, improving client communication, and highlighting operational trends.
  • Audit Trail Logging – Every AI-assisted change is tracked, allowing side-by-side comparison of original and enhanced content. This ensures performance monitoring, regulatory compliance, and analysis of AI usage patterns.

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Designed for Transparency and Compliance

Trackforce built ReportPro AI with full transparency and user control:

  • Clear Labeling: AI-generated text is clearly marked to differentiate from human input.
  • Content Preservation: Original notes are stored alongside AI enhancements for regulatory and client purposes.
  • User Control: AI features are optional, summaries are generated on demand, and all AI activity is visible to authorized users.
  • Data Privacy: Client data is never used to train AI models, safeguarding sensitive information.

“ReportPro AI is just the beginning of Trackforce’s AI innovations,” added Liyanage. “By integrating real-time intelligence with transparency, we help field teams and supervisors operate more efficiently while upholding the highest compliance standards.”

Clients are already recognizing the platform’s value. Evan Nardone, CTO at St. Moritz Security Services Inc., praised Trackforce’s forward-thinking approach:

“The AI integration within TrackTik is delivering measurable efficiencies in workforce management. Trackforce’s roadmap demonstrates a strong commitment to ongoing innovation, enhancing scalability and operational value.”

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