Persistent Systems has introduced a new Merchant Risk Management and Fraud Detection solution built on the Databricks Data Intelligence platform, aimed at helping financial institutions detect fraud earlier and reduce operational costs. The solution comes as digital payment ecosystems continue to expand, bringing increased fraud risks, tighter regulatory scrutiny, and greater pressure on financial institutions to improve detection and response capabilities. Traditional fraud detection methods, which often rely on static rules and post-transaction analysis, are proving insufficient in identifying threats early.
Persistent’s new offering focuses on proactive risk management by shifting detection earlier in the merchant lifecycle. Using Agentic AI, the platform evaluates merchants during onboarding by analyzing multiple signals such as business profiles, compliance history, transaction behavior, and external risk indicators.
Once merchants are active, the system continuously monitors transactions, chargebacks, and third-party data streams in real time. This allows organizations to detect emerging fraud patterns and compliance risks before they escalate into financial losses. When potential risks are identified, the platform triggers configurable actions, including enhanced monitoring, watchlisting, or transaction restrictions. These actions are fully auditable, supporting governance and regulatory compliance requirements. As a Databricks accelerator, the solution integrates batch and streaming data with merchant profiles and external signals into a unified intelligence layer. This enables faster decision-making and reduces the complexity of managing disparate data sources.
Persistent expects the solution to deliver significant operational and financial benefits, including reduced fraud losses, improved detection accuracy, and lower reliance on manual reviews. By automating key processes, organizations can also streamline workflows and reduce overall risk management costs.
Barath Narayanan, Global BFSI and Europe Geo Head at Persistent, highlighted the growing complexity of merchant risk management, noting that effective strategies now depend on transforming large volumes of data into actionable intelligence in real time.
Josh Meyer, Global Head of Partner Solutions at Databricks, emphasized the importance of unified data and AI-driven insights in strengthening compliance and improving resilience across payment ecosystems.
The solution is available globally and can be deployed as a Databricks-based accelerator for banks, payment service providers, and digital platforms. Persistent, a Databricks Global Systems Integrator partner, brings extensive expertise with over 900 certified professionals and multiple accelerators on the platform With this launch, Persistent is positioning itself at the forefront of AI-driven financial security, enabling organizations to move from reactive fraud detection to proactive, intelligence-led risk management in an increasingly complex digital payments landscape.
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