Infosys, a global leader in digital services and consulting, has announced an expanded long-term collaboration with Sunrise, Switzerland’s leading challenger in the telecom sector and a strong number two in the market. The enhanced partnership aims to accelerate Sunrise’s IT modernization journey, establish a more agile and secure digital foundation, and enable the company’s transition toward an AI-driven future.
The renewed collaboration emphasizes a shared focus on customer-centric innovation, operational agility, data protection, and the integration of next-generation technologies. By leveraging Infosys’ expertise, Sunrise will continue strengthening its IT transformation to deliver resilient, future-ready services for its customers.
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Over the past years, Infosys has played a pivotal role in simplifying Sunrise’s IT ecosystem by providing end-to-end services spanning design, development, testing, deployment, and operations. The company also consolidated multiple vendors into a single, unified portfolio while seamlessly migrating diverse applications. These initiatives, supported by the close cultural alignment of both organizations, have created a scalable and secure technology backbone that will now serve as the foundation for Sunrise’s AI-driven transformation.
Looking ahead, Infosys plans to harness its capabilities in AI, data, and analytics—along with Infosys Topaz, its generative AI-powered platform—to help Sunrise evolve into an AI-first organization. This will empower Sunrise with faster decision-making, enhanced operational efficiency, and new opportunities for customer personalization. The transformation is expected to improve service reliability, shorten time-to-market for innovative offerings, and deliver richer digital experiences.
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Leadership Commentary
Anna Maria Blengino, CIO of Sunrise, said:
“Through our strategic collaboration with Infosys, we are reshaping our technology landscape and embedding AI at its core, with customer experience as the central driver. The close partnership between our teams is fostering platforms that are more scalable, agile, and predictive—laying the groundwork for the next phase of our digital journey.”
Upendra Kohli, Executive Vice President – Communication, Media and Technology (Americas & Europe), Infosys, added:
“This expanded partnership reflects our joint vision for the telecom operator of the future. By embedding advanced intelligence across operations, Infosys is helping Sunrise innovate continuously, strengthen security, and deliver exceptional customer experiences. It demonstrates our commitment to building AI-powered enterprises where trust, agility, and business value go hand in hand.”
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